Resume

Experience

May 2025 - Present
Ricoh UK

Technical Service Desk Advisor

October 2022 - May 2025
Costa/Bewiched Coffee

Barista | Sales Assistant

April 2021 - September 2022
Andersons

Junior App Developer | IT Support

September 2020 - March 2021
River Island Clothing

Retail Supervisor

May 2020 - July 2020
CFG

Web Dev Instructor - Volunteer

March 2019 - February 2021

Covid | Lockdown (Retail - Furlough)

September 2015 - November 2019

Studied at university (4 years - Part time retail work)

January 2012 - January 2014
Agile

Apprentice IT Technician

Education

2018 - 2019
Sheffield Hallam University

MSc IT Management

Grade - Merit

2015 - 2018
University of Bedfordshire

BSc Computer Science

Grade - Distinction

2012 - 2013
Skillsfirst Award

Level 2 NVQ in Business and Administration

2011 - 2012
Suffolk New College

BTEC Level 2 Diploma in ICT

Front-End

HTML/CSS

45%

JS/Angular

40%

Ionic/Cordova

40%

Bootstrap CSS

35%

AJAX/JSON

35%

Back-End

PHP/Laravel

40%

RESTful API's

30%

MySQL

40%

WordPress

45%

Application

Java

30%

C#

40%

Python

25%

Knowledges

  • Time Management
  • Communication
  • Problem-Solving
  • Flexibility
  • Teamworking
  • Communication
  • Pressure Handling
  • Organisation
  • Software Engineering

Certificates

MSc IT Management

November 2019

BSc Computer Science

August 2018

Skillsfirst in Business and Administration

January 2013

BTEC Level 2 Diploma in ICT

October 2012